Chi Tran

Loan Factory

Phone: (657) 364-9781

Licensed state: Hawaii, Delaware, Florida, Washington, South Carolina, South Dakota, Wisconsin, Massachusetts, Maryland, Maine, Iowa, Ohio, Georgia, Michigan, Oklahoma, Utah, Minnesota, Missouri, Oregon, Illinois, Indiana, Montana, Kansas, Alabama, Virginia, Kentucky, Pennsylvania, Arkansas, North Carolina, Louisiana, North Dakota, Arizona, New Hampshire, Tennessee, New Jersey, Vermont, District of Columbia, New Mexico

About me

Google and Loan Factory reviews

Nicole Nhu Dang's avatar

Nicole Nhu Dang

Oct 5, 2023, 4:53 PM

She is not really on top of her file and would need more support on structure an application correctly.

Dang Minh Nguyen's avatar

Dang Minh Nguyen

Oct 12, 2023, 4:29 PM

The Loan Officer's performance on this loan application was highly disappointing. Their failure to structure the loan appropriately and their dissemination of misleading information added unnecessary complications and stress for all parties involved, particularly the borrower. Such conduct reflects unprofessionalism and a lack of transparency. In the future, it is crucial for loan officers to work cohesively, honestly, and in the best interest of borrowers to ensure a smoother lending process.

Helen Nguyen's avatar

Helen Nguyen

Oct 12, 2023, 6:42 PM

Chi Chi did try to help us on the loan but she needs to do a better job on her role, I would like to provide some feedback as below: 1/ As an LO, chi Chi should know better on the timeline, and provide the listing agent/ realtor what to expect on closing. The loan was very complicated and at the time it was submitted, it required another refinance cash out to be done, the timeline should be reasonable so the team can work on, can't just rush everyone while both loans had problems with structure. 2. Please try to review the issues and avoid blaming the team on delay. The processing team worked very hard to get everything to the point that we could close this loan. As an LO, chi Chi should acknowledge their effort and be more supportive. 3. Chi Chi should learn more about the loan structure and basic steps of doing loan. Thank you!

Jake Tran's avatar

Jake Tran

Oct 12, 2023, 6:02 PM

Thank you for your dedication! 🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡

Leon Vo's avatar

Leon Vo

Oct 18, 2023, 11:57 AM

chi Chi should consider expanding his knowledge of emerging mortgage products to better serve our clients.

Benjamin Huynh's avatar

Benjamin Huynh

Jan 16, 2024, 6:56 PM

Will Thinh Le's avatar

Will Thinh Le

Jan 10, 2024, 3:12 PM

Karl Lalo's avatar

Karl Lalo

Jan 16, 2024, 4:41 PM

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